Privacy Policy

Effective date: November 1, 2026

This policy describes how SewerLineRepairMeridianID.com treats information from visits to its website and from calls made to its sewer line repair referral line.

1. Scope and Definitions

SewerLineRepairMeridianID.com ("this site," "we," "us," or "our") runs the website at sewerlinerepairmeridianid.com (the "Website"). "Services" means the Website, the phone line that connects callers in Meridian, Idaho with independent local plumbers, and related messages.

This policy applies when you visit the Website, call the referral number, or email us. The Website has no forms. This policy does not cover an independent plumber, mapping provider, hosting provider, or phone carrier that handles information under its own privacy policy.

2. Information We Collect

Information you provide

  • Your phone number, logged by the call-tracking service, and any name or email address you choose to share.
  • Location details, such as the ZIP code area your call comes from and any street, home type, or access notes you mention to the plumber.
  • The sewer problem you describe on a call, such as which drains back up and how urgent it is, plus any call recording.
  • Emails you send us and records of privacy requests, questions, or feedback you make.

Please do not share card or bank numbers, government ID numbers, medical details, passwords, or other sensitive information on a call or by email.

Information collected automatically

When you load a page, the web host keeps standard server logs, which can include your IP address, browser and version, operating system, the page that referred you, the pages requested, the time of each request, a rough location based on the IP address, and error records. The Website sets no cookies and runs no analytics. We use these logs only to serve, secure, and fix the Website.

Information from others

A homeowner, tenant, landlord, property manager, business owner, or relative may call about a property on your behalf, and the call-tracking service may tell us how a call ended. If you share details about someone else, you confirm you are allowed to and will point that person to this policy when it makes sense.

3. How We Use Information

We may use information to:

  • Connect your call with an independent local plumber who serves Meridian addresses.
  • Answer emails, follow up on dropped calls, and respond to privacy questions.
  • Run, secure, troubleshoot, keep up, and improve the Website.
  • Stop fraud, spam calls, abuse, security incidents, and illegal activity.
  • Keep call and business records, enforce our Terms of Service, and meet legal duties.
  • We do not send marketing messages; if that ever changes, you could opt out at any time.

Where a law calls for a legal basis, we handle information to connect the calls you place, with your consent, for legitimate interests such as security and running the referral line, and to follow the law.

4. Cookies, Local Storage, and Third-Party Services

The Website does not set cookies, does not use local storage to follow you, and runs no analytics or advertising tags. Because nothing on the Website tracks you across pages or sites, "Do Not Track" and Global Privacy Control signals have nothing to switch off, but we will honor such signals wherever the law requires it. If we ever add cookies or analytics, we will update this policy first and describe what they do and how to decline them.

The Website relies on or links to these outside services, which may receive device or call information under their own policies:

  • Call tracking: calls to the referral number pass through a call-tracking service that logs your number and may record the call before connecting you with a plumber.
  • Google Maps: a map of Meridian and map links may send your IP address, device, and click details to Google.
  • Fonts: the site hosts its own typefaces and loads none from Google.
  • Hosting: the web host keeps the server logs described above to deliver pages and block attacks.

5. How We Disclose Information

We may disclose information to:

  • Hosting, call-tracking, telephone, security, mapping, and technical-support vendors that work for us under suitable limits.
  • The independent plumber who takes your call, who receives your phone number and ZIP code area so the call can be handled.
  • Lawyers, accountants, insurers, auditors, and government authorities when reasonably needed to protect rights, safety, or property, or to follow the law.
  • A buyer or successor in a merger, financing, restructuring, sale of the Website, or similar deal, subject to any notice or consent the law requires.
  • Anyone else you ask us to share with or agree to.

We do not sell personal information, for money or anything else. We do not use or share personal information for cross-context behavioral advertising. If that ever changes, we will revise this policy and offer any choices the law requires before the change takes effect.

6. Retention, Transfers, and Security

We keep server logs, call records, recordings, and emails only as long as reasonably needed for the purposes above, such as connecting calls, answering privacy requests, keeping business and security records, settling disputes, and meeting legal duties. How long depends on the kind of record, legal rules, and practical need. When a record is no longer needed, we may delete it, remove identifying details, or combine it with other data.

Information may be handled in the United States and anywhere else our hosting and call-tracking vendors operate. We use reasonable administrative, technical, and physical protections suited to the information. No phone system, internet connection, or storage system is ever completely secure.

7. Your Privacy Rights and Choices

Depending on your state and subject to legal exceptions, you may have the right to ask for access to, correction of, deletion of, or a portable copy of your personal information, including call recordings; to withdraw consent; to object to or limit some uses; to opt out of sale, targeted advertising, or certain profiling; and to appeal a refusal.

To make a request, email [email protected] or call +1 208-764-8038. We may need to confirm who you are and your authority. An authorized agent may make a request where the law allows, but we may ask for proof. We will not treat you differently for using a privacy right.

We send no promotional messages. If you email us, we may reply about your question or request, and the plumber you speak with may contact you about your sewer problem.

8. Children

The Services are meant for adults arranging sewer line work and are not aimed at children under 13. We do not knowingly collect personal information from children under 13. If you think a child has called or shared information, contact us so we can review it and delete it as required.

9. Changes to This Policy

We may revise this policy when the Website, our vendors, the law, or our data practices change. The new version will be posted on this page with a new date at the top.

10. Contact Us

For privacy questions or to make a request, contact SewerLineRepairMeridianID.com:

Call +1 208-764-8038